Senior Manager

IMPOWER are looking for Senior Managers to join us on a range of exciting projects within the Public Sector, focussed on improving public services for all citizens. Read on and apply to hear more!
Scroll to content

About us

IMPOWER is the country’s largest independent management consultancy, focussed exclusively on helping our public sector clients improve services for their local communities - and getting the best use of the public pound.

We understand that impactful and meaningful change cannot be solved sustainably through traditional, liner project management approaches. Our unique EDGEWORK methodology provides our clients with the skills, techniques and mindset to collaboratively solve the complex problems they face – and we have shown that IMPOWER’s way of approaching change has provided better outcomes for service users that have cost our clients less to deliver. 

Our team of highly skilled consultants use applied behavioural science, insight, creativity and a talent for building strong relationships to transform public service delivery. If you have a passion for improving public services and the energy to tackle some of our clients’ most difficult challenges, we hope you will be inspired to join our team.

About the role

Our Senior Managers are responsible for the day-to-day delivery of our larger and more complex delivery projects, and use their expertise and EDGEWORK approach to make impactful changes that benefit our clients needs.

They are responsible for drawing out insight from our projects to share across the business, and they generate ideas for how we can develop our offer and methods of change delivery. Our Senior Managers have some responsibility in supporting our senior team with relationship growth and account planning.

Our Senior Managers are emotionally intelligent – and know how to develop and manage a team of exceptionally talented and high performing staff. They are responsible for the day to day and longer-term performance management of our project and internal teams, ensuring that our staff are trained, developed, retained, and well cared for.

About you

To be right for the role – you should have a combination of the below skills and experiences, including:

  • Working in a similar role within a Management Consultancy – with project delivery expertise focused on people/behavioural change
  • Able to evidence previous experience in the management and delivery of complex, long-term projects - achieving demonstrable impact
  • Experienced in managing senior client and account relationships
  • Strong background in supporting business development and account growth
  • Experience of public sector consulting, with a deep knowledge of local government, social care, health and / or housing
  • Evidence of strong emotional intelligence, with a clear understanding of how to work in values-based organisations and environments
  • Demonstrable ability in developing and managing high performing teams, achieving effective results, with the ability to flex management style according to individual need
  • Demonstrate a commercial mindset with a clear understanding of the commercial requirements of running a consulting business, their contributions in supporting these and in ensuring consulting staff are delivering against their commercial responsibilities
  • Excellent people skills; wellbeing is the top of our agenda, so you will have the skills and ability to manage and develop a positive environment for your team
  • Must be comfortable with nationwide travel and be prepared in some cases to stay overnight local to client site.

About our offer  

  • Competitive salary, with a personal and company-based performance bonus
  • 28 days annual leave (+ bank holidays), with buy/sell/rollover scheme 
  • Pension scheme
  • Life assurance and Income Protection
  • Medical and Dental Insurance
  • Gym Subsidy contribution, including to online fitness subscriptions
  • Parent, guardian, and carer friendly policies
  • Discounts at a variety of high street retailers
  • Regular training and development opportunities
  • Paid volunteer/CSR days 
  • Regular team socials and celebrations (even virtual ones!)

About our commitment to Inclusion

At IMPOWER, whilst we are committed to being an equal opportunities employer - our commitment to facilitating a safe, inclusive working environment doesn’t just stop at an Equality and Diversity Policy.

We are an organisation that is actively working towards anti-discrimination of any kind against race, gender, gender identity, sexuality, disability, age, religious belief, parental or carer commitments, marital status or civil partnership. We do this through our D&I strategy, through constant review our policies and procedures, through our recruitment processes, and through the training and development of our staff.

Our bi-monthly Inclusion forums give staff a safe space to share ideas, concerns and thoughts on how we can continue to create and embed an Inclusive culture – focusing on the main principles of psychological safety and celebrating the diversity of our team.  

Additional information

  • Remote status

    Flexible remote

We usually respond within three days

Or, know someone who would be a perfect fit? Let them know!


125 Old Broad Street, London
EC2N 1AR London Directions

What we offer

Alongside a competitive salary, discretionary bonus scheme and pension, we provide a focus on:

  • Being human

    We are led by our values and by a desire to do the right thing. Our starting point is respect - for the people who work in public services, and the people who use them (including, of course, our own employees).

  • Celebrating individual differences

    We value all differences in our team, acknowledging different skills, experiences and motivations.

  • Wellbeing

    Wellbeing – employee wellbeing is a company priority and we treat it accordingly. We look out for each other - for example, since the pandemic struck, staff have been empowered to adjust their working hours and manage their diaries to encompass home schooling or caring responsibilities. We have a wellbeing action group which works with colleagues from across the business to develop wellbeing initiatives and strategies, such as training a team of Mental Health First Aiders. We provide a gym subsidy contribution (including for online fitness class subscriptions).

  • Flexibility

    We have parent, guardian, and carer friendly policies in place.

  • Insurance

    We provide private health, dental, life and income protection insurance.

  • Socials

    We are a social bunch! We like to get together regularly in project teams or as a whole company, whether for meals out or an activity. Even during periods of lockdown we have kept this up via our online clubs, virtual drinks and fitness challenges. The strength of our social relationships at work have helped create and maintain a genuinely supportive company culture.

  • Development opportunities

    We offer regular training and development opportunities, and personal development is a key element of ‘People Friday’, held every two weeks.

  • Corporate social responsibility

    All our staff can spend two days a year volunteering in support of causes or organisations that are important to them.

  • Discounts

    Our employees benefit from discounts through Perkbox.

Company culture

We are determined to achieve positive impact and contribute to a better society – but also to be a good employer, so that our people can enjoy their work and fulfil their potential.

Here’s what some of our colleagues say:

  • "People ACTUALLY care...about each other, about the public sector, about making a difference on a daily basis (it's not lip service it's true!)"
  • "I came to IMPOWER straight from the public sector, and it feels like the company are equally as driven to deliver outcomes for citizens as colleagues in the public sector are"
  • "There is a culture of high performance but with the support, trust and emphasis on personal development needed to thrive. There is a real focus on outcomes and client impact"
  • "We're an intellectually curious, seriously friendly bunch...who aren't afraid to go against the grain to make a big positive impact on people's lives"
  • "The culture is supportive, fun and mind-expanding. I feel respected by my managers and colleagues and empowered to think of new ways to meet client expectations"

Already working at IMPOWER Consulting?

Let’s recruit together and find your next colleague.


Applicant tracking system by Teamtailor