Shape public services and improve lives

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We’re on a mission to radically improve public services and achieve better outcomes for citizens, by enabling public service leaders to grip the challenges of complexity.

But this wouldn’t be possible without our people. Meet any of us and you’ll see that we are inquisitive, constructively disruptive, and above all fired up about what we do.

We’re extremely proud of our team and of our energising and inclusive culture. IMPOWER is a place where your opinions and contributions matter, where diversity is celebrated, where we look out for each other and where we believe that work should be both challenging and fun.

If this sounds exciting, we’d love to hear from you!

Company culture

We are determined to achieve positive impact and contribute to a better society – but also to be a good employer, so that our people can enjoy their work and fulfil their potential.

Here’s what some of our colleagues say:

"People ACTUALLY care...about each other, about the public sector, about making a difference on a daily basis (it's not lip service it's true!)"

"I came to IMPOWER straight from the public sector, and it feels like the company are equally as driven to deliver outcomes for citizens as colleagues in the public sector are"
"There is a culture of high performance but with the support, trust and emphasis on personal development needed to thrive. There is a real focus on outcomes and client impact"
"We're an intellectually curious, seriously friendly bunch...who aren't afraid to go against the grain to make a big positive impact on people's lives"
"The culture is supportive, fun and mind-expanding. I feel respected by my managers and colleagues and empowered to think of new ways to meet client expectations"

What we offer

Being human

We are led by our values and by a desire to do the right thing. Our starting point is respect - for the people who work in public services, and the people who use them (including, of course, our own employees).
Celebrating individual differences

We value all differences in our team, acknowledging different skills, experiences and motivations.
Wellbeing

Wellbeing – employee wellbeing is a company priority and we treat it accordingly. We look out for each other - for example, since the pandemic struck, staff have been empowered to adjust their working hours and manage their diaries to encompass home schooling or caring responsibilities. We have a wellbeing action group which works with colleagues from across the business to develop wellbeing initiatives and strategies, such as training a team of Mental Health First Aiders. We provide a gym subsidy contribution (including for online fitness class subscriptions).
Flexibility

We have parent, guardian, and carer friendly policies in place.
Insurance

We provide private health, dental, life and income protection insurance.
Socials

We are a social bunch! We like to get together regularly in project teams or as a whole company, whether for meals out or an activity. Even during periods of lockdown we have kept this up via our online clubs, virtual drinks and fitness challenges. The strength of our social relationships at work have helped create and maintain a genuinely supportive company culture.
Development opportunities

We offer regular training and development opportunities, and personal development is a key element of ‘People Friday’, held every two weeks.
Corporate social responsibility

All our staff can spend two days a year volunteering in support of causes or organisations that are important to them.
Discounts

Our employees benefit from discounts through Perkbox.

Read our posts

Libby Caulfield on her return from maternity leave
People need to take leave from work for a wide variety of reasons, and returning...
My work placement at IMPOWER - Madeleine Woodward
As a political science graduate from the London School of Economics, and currently on the...
Congratulations to our new director...Ben Evans
One of the things I admire most about IMPOWER is its offering of development and...

Diversity and inclusion

We are committed to ensuring that our culture prioritises diversity and inclusion; this is the right thing to do. It will also ensure our client work is more creative, more insightful and of higher quality. We have D&I champions at every level of the business and are proactively taking steps to improve our understanding of colleagues, clients and the communities we work with.

Why our people work here

I love working alongside interesting clients and enabling them to make a difference where they haven’t been able to before

Ebony Hughes

Director
IMPOWER gives me the chance to deliver a genuine impact on people’s lives, and to work with colleagues and clients who inspire me

Dominic Luscombe

Delivery Director
You’re not just a number at IMPOWER, and you always feel that you have played a part in what we achieve

Ray Hussain

Finance Manager
I get to help our clients create thinking space, and increase their capacity to drive the change they want to see. I can also contribute to the company development that supports this

Sandra Ositelu

Manager