Senior Manager (Health)
We are looking for Senior Managers to join our Delivery team at IMPOWER!
We usually respond within two weeks
Location: London + UK travel required
Salary: Starting from £80,000 + Competitive bonus + benefits
Working pattern: Full-time (40 hours per week)
About us
IMPOWER is an award-winning independent consultancy focused exclusively on improving public services. By enabling our clients to grip the challenges of complexity, we supercharge their ability to improve lives and save money.
We exist because public services can be – and should be – improved. For us, improving public services is fundamentally about improving the lives of citizens.
We offer a genuine opportunity to contribute to improving public services, the friendliness and support of a close-knit team, and a stimulating environment where you can develop your career and fulfil your potential. IMPOWER has the credibility to shape thinking on public services, and the know-how to improve lives across the country - but we also have the humanity to make this work a rewarding and engaging experience for our employees.
About the role
Our Senior Managers are responsible for the day-to-day delivery of our larger and more complex delivery projects, and use their expertise and EDGEWORK approach to make impactful changes that benefit our clients needs.
They are responsible for drawing out insight from our projects to share across the business, and they generate ideas for how we can develop our offer and methods of change delivery. Our Senior Managers have some responsibility in supporting our senior team with relationship growth and account planning.
Our Senior Managers are emotionally intelligent – and know how to develop and manage a team of exceptionally talented and high performing staff. They are responsible for the day to day and longer-term performance management of our project and internal teams, ensuring that our staff are trained, developed, retained, and well cared for.
About you
To be right for the role of Senior Manager – you should have a combination of the below skills and experiences, including:
- Working in a similar role within a Management Consultancy – with project delivery expertise focused on people/behavioural change
- Able to evidence previous experience in the management and delivery of complex, long-term projects - achieving demonstrable impact
- Experienced in managing senior client and account relationships
- Strong background in supporting business development and account growth
- Experience of public sector consulting, with a deep knowledge of local government, social care, health and / or housing
- Evidence of strong emotional intelligence, with a clear understanding of how to work in values-based organisations and environments
- Demonstrable ability in developing and managing high performing teams, achieving effective results, with the ability to flex management style according to individual need
- Demonstrate a commercial mindset with a clear understanding of the commercial requirements of running a consulting business, their contributions in supporting these and in ensuring consulting staff are delivering against their commercial responsibilities
- Excellent people skills; wellbeing is the top of our agenda, so you will have the skills and ability to manage and develop a positive environment for your team
- Must be comfortable with nationwide travel and be prepared in some cases to stay overnight local to client site.
About our offer
- Competitive salary, with a personal and company-based performance bonus
- 28 days annual leave (+ bank holidays), with buy/sell/rollover scheme
- Pension scheme
- Life assurance and Income Protection
- Medical and Dental Insurance
- Gym Subsidy contribution, including to online fitness subscriptions
- Parent, guardian, and carer friendly policies
- Discounts at a variety of high street retailers
- Regular training and development opportunities
- Paid volunteer/CSR days
- Regular team socials and celebrations (even virtual ones!)
About our commitment to Diversity and Inclusion
At IMPOWER, whilst we are committed to being an equal opportunities employer - our commitment to facilitating a safe, inclusive working environment doesn’t just stop at an Equality and Diversity Policy.
We are an organisation that is actively working towards anti-discrimination of any kind against race, gender, gender identity, sexuality, disability, age, religious belief, parental or carer commitments, marital status or civil partnership. We do this through our D&I strategy, through constant review our policies and procedures, through our recruitment processes, and through the training and development of our staff.
Our bi-monthly Inclusion forums give staff a safe space to share ideas, concerns and thoughts on how we can continue to create and embed an Inclusive culture – focusing on the main principles of psychological safety and celebrating the diversity of our team.
- Department
- Delivery Team
- Remote status
- Hybrid Remote
8-10 Warner Street
What we offer
-
Being human
We are led by our values and by a desire to do the right thing. Our starting point is respect - for the people who work in public services, and the people who use them (including, of course, our own employees). -
Celebrating individual differences
We value all differences in our team, acknowledging different skills, experiences and motivations. -
Wellbeing
Wellbeing – employee wellbeing is a company priority and we treat it accordingly. We look out for each other - for example, since the pandemic struck, staff have been empowered to adjust their working hours and manage their diaries to encompass home schooling or caring responsibilities. We have a wellbeing action group which works with colleagues from across the business to develop wellbeing initiatives and strategies, such as training a team of Mental Health First Aiders. We provide a gym subsidy contribution (including for online fitness class subscriptions). -
Flexibility
We have parent, guardian, and carer friendly policies in place. -
Insurance
We provide private health, dental, life and income protection insurance. -
Socials
We are a social bunch! We like to get together regularly in project teams or as a whole company, whether for meals out or an activity. Even during periods of lockdown we have kept this up via our online clubs, virtual drinks and fitness challenges. The strength of our social relationships at work have helped create and maintain a genuinely supportive company culture. -
Development opportunities
We offer regular training and development opportunities, and personal development is a key element of ‘People Friday’, held every two weeks. -
Corporate social responsibility
All our staff can spend two days a year volunteering in support of causes or organisations that are important to them. -
Discounts
Our employees benefit from discounts through Perkbox.
Company culture
We are determined to achieve positive impact and contribute to a better society – but also to be a good employer, so that our people can enjoy their work and fulfil their potential.
Here’s what some of our colleagues say:
- "People ACTUALLY care...about each other, about the public sector, about making a difference on a daily basis (it's not lip service it's true!)"
- "I came to IMPOWER straight from the public sector, and it feels like the company are equally as driven to deliver outcomes for citizens as colleagues in the public sector are"
- "There is a culture of high performance but with the support, trust and emphasis on personal development needed to thrive. There is a real focus on outcomes and client impact"
- "We're an intellectually curious, seriously friendly bunch...who aren't afraid to go against the grain to make a big positive impact on people's lives"
- "The culture is supportive, fun and mind-expanding. I feel respected by my managers and colleagues and empowered to think of new ways to meet client expectations"
About IMPOWER Consulting
IMPOWER is an award-winning independent consultancy focused exclusively on improving public services and tackling the most complex social problems.
Senior Manager (Health)
We are looking for Senior Managers to join our Delivery team at IMPOWER!
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