"It’s a real privilege to work alongside frontline council staff to help them turn their service improvement ideas into a reality."

It seems like a bit of a cliché to start a day in the life post by saying that it is hard to write one because no two days are the same, but that is genuinely the case working at IMPOWER.

Since joining the company around three years ago, I’ve worked with eight different organisations from London boroughs to Irish government agencies on projects that have ranged from setting a budget that would support improving outcomes to embedding strengths-based practice with Adult Social Care teams.

I am currently working with a county council, managing a project supporting the improvement of their Special Educational Needs (SEND) service. My days can be sent supporting their Business Improvement & Development team in delivering work; facilitating workshops with service managers to set ambition and agree focus of a transformation programme; working with the service, Finance and Business Intelligence to agree a savings & demand ambition and supporting the rest of the IMPOWER team in delivering their work. It is a real privilege to get to work alongside frontline council staff to help enable them to make their ideas for service improvement into a reality. 

I joined IMPOWER from having spent some years working for Birmingham City Council and then moving onto the National Graduate Development Programme at Barking & Dagenham, so moving into a different sector felt quite daunting. However, the culture at IMPOWER is incredibly welcoming and there’s a real emphasis on personal development that made me feel right at home and is something that is really central to people management. We have regular ‘People Friday’ sessions in the office (and virtually) where we share learning and impact from working with our clients and share tips and tricks with each other. Getting to know the wider consulting sector was important to me as someone who was coming into it new – and I’ve been able to represent our firm within the Young Management Consultancy Association since I started helping me meet lots of other people and gain an insight into the wider industry.